Choosing the right airport transportation can make your trip hassle-free. There are various types of airport transportation including taxis, shuttles and vans. In the extract below, you will learn how to choose suitable airport transportation.
Company.
Choose a company with a good reputation. Online reviews and referrals are suitable methods of verifying the company's reputation. Besides, the company should have 24-hour customer service to respond to your enquiries.
Range of services.
Inquire about the company's services. If you value your privacy, choose a company that provides car rental services. A bus is the best mode of transportation for large groups while vans are suitable for smaller groups. Business executives and celebrities would prefer luxury transport services such as stretch limos and SUVs. If you are travelling on a budget, choose shared transport where you share the ride with other travellers. To improve customer experience, some companies provide Wi-Fi, soft drinks and water on the shuttles.
Pricing.
Understand the company's pricing before you book your transport. Depending on the means, you may be charged per person or kilometre. Some companies might give you a fixed quote. Take advantage of loyalty incentives such as discounts to first-time and returning customers.
Bookings.
Most companies have online booking services. As you book, factor in traffic jams and airport hold-ups. To avoid missing your flight, arrive at the airport at least an hour before your flight leaves.
Terms and conditions.
Some of the terms and conditions you need to understand may include:
- Cancellations. Some companies will charge a small fee if you make a cancellation. Others will charge you if you make changes such as the pick-up point or the number of passengers.
- Accessibility. If you use a wheelchair, inquire if the company's vehicles are disability-friendly.
- Children. Some companies expect you to bring car seats if you will have children on board.
- Lateness. Choose a company that gives a lateness allowance. In such a way, you will not incur extra charges if you are a few minutes late.
- Complaints. The company should be prompt to respond to customer complaints. Besides, they should be clear about what kind of refunds they can give.
Luggage policy.
Most companies restrict the amount of luggage you can carry in the shuttles. If you have a lot of baggage, inform the company in advance. If you have a pet, ask if the company allows pets on the shuttles.
When choosing airport transportation, evaluate the company, range of services, pricing, bookings, terms and conditions and the luggage policy.
